What is the first step in the 7-step decision-making process?

The first step in the 7-step decision-making process is to state or identify the situation. This step is critical because it involves recognizing and clearly articulating the problem or opportunity that needs to be addressed. By accurately defining the situation, decision-makers set the foundation for the entire process; it allows them to focus their efforts on finding relevant solutions and prevents misunderstandings later on.

Without a clear understanding of the situation, any information gathered or courses of action developed may be misguided or irrelevant, leading to ineffective decisions. This initial identification step ensures that the decision-makers are aligned on the issue at hand and provides a reference point for evaluating potential solutions. Thus, establishing the situation is an essential precursor to the subsequent steps in the decision-making process.